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Finding
good employees in today's hot economy is a real challenge. Successful
managers and business owners all agree that hiring the right people is
one of the most important skills in management. When you select the right
person, half of the management job is done because management means accomplishing
things through other people.
The Model-Netics model, The
Recruiting Diamond, provides a checklist of the four steps in recruiting:
picture, locate, compare, and sell.
Step 1 - Picture.
The
first step in recruiting is to develop a picture of the ideal candidate.
The picture establishes the standard you will use to compare candidates.
The picture is different from defining the job. Based on the job duties,
you must determine what knowledge, attitudes, skills, and habits an individual
needs to do the job well. In developing this picture, you should consider
such things as the desired work experience, education, skills, interests,
traits, and career objectives.
Step 2 - Locate.
The
second step is to locate qualified candidates. The picture of the ideal
candidate generally suggests where and how to do this. Sources of candidates
include referrals from existing employees, newspaper ads, employment agencies,
and schools. When trying to locate candidates, remember the saying, "Eagles
don't flock, you have to find them one at a time." In larger organizations,
the human resources department usually handles locating candidates. In
smaller organizations, the manager may do it.
Step 3 - Compare.
The
third step in recruiting is to compare each candidate to the picture of
the ideal candidate. This is done by reviewing resumes, conducting interviews,
and checking references. This involves a three-step screening process.
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Use a preliminary
screening to eliminate obviously unqualified candidates. |
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Use an intermediate
screening to find fully qualified candidates--those whose qualifications
match the picture. |
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In the final screening,
compare all fully qualified candidates to each other and identify
the best candidate. |
Managers often make the mistake
of comparing candidates only to each other without first comparing them
to the picture. If none of the candidates meet the picture, the wrong person
will be selected for the job.
Step 4 - Sell.
The
fourth step in recruiting is to sell the best candidate on the position.
It is important not to sell too soon--when you're selling, you are not
listening and comparing. If you sell before you make your selection, you
may create unrealistic expectations on the part of the candidate.
Success in recruiting depends
on both the recruiter and the candidate. Both should accept responsibility
for the final decision. To accomplish this, the recruiter should clearly
present several items to the candidate. These include:
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job performance requirements; |
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promotion possibilities; |
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company plans as they
relate to the job; |
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personnel with whom
and for whom the new recruit will be working; and |
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the organization culture
and philosophy. |
Candidates have two primary responsibilities:
to present an accurate picture of themselves to the recruiter and to objectively
assess the match between themselves and the job.
This is a general description
of the concepts represented by the Recruiting Diamond model. In Model-Netics
training, these ideas are expanded upon and specific applications to the
organizations are introduced and explored.
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