INSIDE p.2 Northbound Train Spotlight p.2 How Do I Get Recertified? p.2 Model-Netics For Non-Managers... Jumping the Hurdles p.3 Teaching Model-Netics to People from Outside Your Organization p.3 New Model-Netics Installations p.3 MEMC Online p.3 Instructor Insights p.4 Calendar of Events p.4 Contact Information The number in parenthesis after a name refers to the individual's Model-Netics Associate Number.

March 2002 ITP
The Model-Netics Instructor Training Program (ITP) was held in Houston, Texas March 4-6, 2002. There were 25 Part I and 24 Part III participants. Special guests attending the graduation luncheon included: Paulia Elam (2105)- Houston Public Library, Jack Evans (2532) - North Harris College, Dan George (2445) - Manhattan Insurance Group, Tom Hook (1774) - Hilcorp Energy, and Mark Miranda (2355) - Houston Independent School District.

Sponsoring Organizations
Instructor candidates participating in Parts I and III of the March ITP represented the following sponsoring organizations:

Part I Speaker
Jokingly mentioning that as a “good Model-Netics Instructor” she would speak using no notes, Anne Moore, Executive Director of the Sacramento Housing and Redevelop- ment Agency spoke on behalf of the Part I group. Her agency helps low income people find housing, everything from shelters for homeless people to home ownership for families just starting out.

Anne explained the reason for bringing Model-Netics into her organization was her belief that a “common knowledge” amongst employees could make a big difference. She went on to say “This tool is important to me because we can do better. I have very passionate people who do great work for me, have great skills in the professions that they are trained in, but if we can stick to a language as far as management, I just know that we can really multiply what we can do.”

Anne’s first class (20 participants) will consist of both executive staff and “some of the rising stars” from her management group.

Part III Speaker
Dhan Shapurji (2578), Vice President of Strategic Management and Planning with Anthem Blue Cross Blue Shield in Indianapolis, Indiana, spoke on behalf of Part III.

Dhan began by stating that the ITP had “been a very profound experience” and one which he felt would be “really richer after a few years of perspective.” He summarized his ITP experience with the words: responsibility, gifts and legacy.

• “Our responsibility as instructors and instructors-to-be, I believe, is to intro- duce Model-Netics to many. It is to share Model-Netics with many, and it is to introduce, share and act upon Model-Netics with even more.”
• “We were given a gift (Model-Netics) ...how many gifts can you think of in management and elsewhere which grow in value over the years?”
• “The gift really is built upon a legacy, and this legacy is highly dependent on one individual...we thank you, Mr. Hook.”

Featured Speaker
Rick Vacar (2123), Director of the Houston Airport System was the featured speaker at the March graduation luncheon.

Rick was first introduced to Model-Netics through Al Haines (1855), the Chief Administrative Officer for the City of Houston. He saw in Model-Netics a communication tool and a program that pulled together management theory in a way “that makes sense so that you can talk about it (the models) without notes, and sound like you know what you are talking about.” Rick sees Model-Netics as a top-down program, one that “has really been a big success for us.”

The majority of Rick’s speech centered on the current state of aviation security post 9/11. He addressed the challenges faced by the aviation system in the context of some of the Model-Netics models. By relating models such as North Wind Theory, Problem Filter, Heisenberg Principle, Aspirin Doctor and others, Rick argued the case of how aviation systems across the country and Federal regulators could benefit by knowing and using Model-Netics.