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MEMC
Recertifies 10 Instructors During First Quarter
MEMC is pleased to announce completion of the Recertification Process
by 10 Model-Netics Associates during the first quarter of 2003.
Completing the Recertification Process from HCA were: Alan Cope
(2272), MarkEddy (1935), Michelle Facchinello (2275), Barbara Futrell
(2400), Connie Glover (2258), John Griffith (2276), Dan Haile (2019),
Tina Medvid (2404), and Pat Olenick (2390). Mark Gorman (1882) of
Mark W. Gorman Consulting also completed the Recertification Process
during the past three months. Congratulations to all!
Taking
Model-Netics To The Next Level at ConAgra Foods
ConAgra Foods, one of the country's largest packaged food companies,
introduced Model-Netics two years ago. Gerrit Schutte (0595), Vice
President of Enterprise Technology Services (ETS) introduced Model-Netics
due in large part to the success he had seen the program experience
at other organizations. His initial goal in introducing Model-Netics
was to establish a common management language, with the belief being
that "for any group or organization to function effectively,
they need a common language." Having trained most of his organization
in Model-Netics and having established a common management language,
his plan was to then take ConAgra to the "next level"
with Model-Netics.
To initiate
the process, his ETS management team participated in a workshop
retreat with the emphasis being to operationalize the tools and
concepts of Model-Netics. Their discussions identified key issues
where Model-Netics could help improve operations, including: meeting
effectiveness, project management, change management, priority setting,
and employee development.
Gerrit
saw solutions to these key issues being within many of the models.
He explained, "If you can't defend the solution to the problem
utilizing the models, you probably aren't consistent with Model-Netics."
Schutte
and his management team addressed the concerns by first assigning
a "process owner" to each issue. The responsibility of
the process owner is to develop and document a process and then
work towards its implementation. The process will include use of
specific Model-Netics models as its foundation. For example, the
process developed for conducting ETS meetings will be built and
implemented using the Main Event Compass as its foundation.
The issue
of Change Management was also identified as an area for improvement.
As Schutte explained, "How we communicate a change is often
the Achilles heel of its effective implementation and subsequent
use." He went on to say, "We clearly need to get better
and more standardized in how we introduce change on all levels."
At the foundation of the ETS Change Management Process will be the
utilization of the Change Curve,Change Grid, Change Diamond, and
the North Wind Theory.
A Process
Governance Board has been established that will meet weekly to measure
the progress in each of the outlined areas. The Board will also
work to ensure consistency in format and reconcile any overlaps.
Gerrit
sees the establishment of these processes as another step in moving
his organization "forward in its ability to meet its mission
and be the kind of organization that is rewarding and a fun place
to work at."
"Kudos
to Bob Rose"
The following comments were provided by John P. O'Neil, Manager
of Properties and Business Development for the Sacramento County
Airport System at the conclusion of the Basic Course in Model-Netics
class he attended. The class was taught by Bob Rose (2642), Superintendent
of Airport Equip-ment Maintenance. This was Bob's first class as
a Model-Netics Instructor.
"The purpose of
this note is to offer a "tip of the hat" to Bob Rose for
the job he performed as our Model-Netics instructor over the past
20 weeks. Bob's focus, wit and overall style truly made Model-Netics
a great experience for me and I'm sure others. The amount of time
Bob must have devoted to the preparation needed for the sessions
together with his job and family responsibilities I'm sure had an
interesting impact on his "Seven Ports of Life"!
However, the clincher
for me was his Tree Topping presentation yesterday. Bob spoke for
nearly 45 minutes non-stop and gave the most flawless and direct
summary I've witnessed in quite some time. Not once did he hesitate
or stumble which was impressive to say the least. The organization
of the classes and yesterday's final session complete with lunch,
presentation of certificates and photos is testimony to Bob's thoroughness
and professionalism. Bob is a real asset to the Sacramento County
Airport and to Main Event Management for certain. I must say that
my MEM Institute Model-Netics certificate hangs proudly on my office
wall.
As a former resident
of Houston, I think the Texas expression of "Y'all train 'em
good" applies to Bob Rose. Way to go Bob!!"
The goal
of ""Kudos to Bob Rose"" is to be a "no
cost consultant" by passing on the tips and tidbits that seasoned
Model-Netics instructors as well as new associates share with us.
Make
A Lasting Impression!
MEMC staff are often asked about the most effective way to end a
Model-Netics Basic Course. Sessions 19 & 20 should take a combined
time of 2 ½ hours. This allows adequate time for a Recognition
Review, a Reference Check and a Tree-Topping Model Review by the
instructor.
The timed
Recognition Review takes approximately 25 minutes. Each Course Book
contains the preprinted answer sheet.
The Reference
Check is a simple but powerful technique to confirm that students
have developed some degree of mastery of Model-Netics. This group
exercise provides an opportunity to review a case study and determine
the best models to resolve the challenges of the situation. A case
study and exercise description is provided in each Course Book under
Tab 4. This exercise should take between 35 and 45 minutes.
During
the Tree-Topping Exercise, the instructor briefly reviews each model,
providing the main idea in 12 to 15 seconds per model. Although
nerve racking for the instructor, Tree-Topping is one of the most
effective ways to make Model-Netics "real", remind the
participants of how much they have learned and, last but not least,
enhance your stature as an instructor. One instructor shared that
after successfully Tree-Topping he received a standing ovation from
his class!
Dr. Kathy
Tinius (2625), Administrative Officer for Mesquite ISD, recently
completed her first tree-topping experience. She noted that the
exercise helped show how the models relate and link together. Kathy
also shared that it is a good way to demonstrate the power of the
models both individually and as a whole. Remember, the final session
is your last opportunity to emphasize the ongoing usefulness and
power of Model-Netics to your students. Make it count!
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