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Continued
from Page 2
Billy's
advice to others is to make a commitment to using Model-Netics.
"The more you use it daily, the more you'll learn to apply
it to many situations. It will make you a better employee now and
that always enhances your career opportunities."
Model
79: It's More Than A Commercial
The MEM Wheel (Model#79) is taught in Session 12 (Management Process
II). It is one of the least understood models, prompting some to
ask, "Isn't that just advertising to sell more MEMC products
and services -- the MEM Systems?"
To get
a better understanding, let's review the Model definition: "The
idea that Main Event Management (MEM) is designed to have a comprehensive
and powerful influence on decision making in organizations."
MEM is
formed by the combination of Model-Netics and the MEM Systems. Model-Netics
serves as the organization system by defining overall expectations,
values, beliefs and assumptions. The MEM Systems serve a supporting
framework that reinforces the desired organizational behaviors of
Model-Netics. But, how does this combination "have a comprehensive
and powerful influence on decision making...?"
Decision
Making. Action requires decision making. The organization needs
decisions that are made with both current objectives and overall
organization values, beliefs and assumptions in mind. These decisions
need to have a system that supports and reinforces desired actions
as well as helping the organization to maintain direction in complex
situations.
Support.
Organization systems require tools -- both for their construction
and for ongoing maintenance. The MEM Systems are tools that provide
business systems to support the desired behaviors of Model-Netics.
Reinforcement.
Behavioral psychology tells us that desired behaviors (actions)
will only continue if they (the behaviors) are reinforced. The reinforcement
must not only be there, it must be perceived as being there, too.
The MEM Systems visibly reinforce the desired behaviors through
Model-Netics.
Complexity
Management. Organizations are complex with much of the work
crossing functional boundaries. Complexity requires that specialists
work together toward common high level objectives and goals. Suboptimization
at the unit level is counterproductive. A framework of management
systems must exist so that all organization members can move forward
-- in the same direction. The MEM Systems provide a framework, known
and understood by all organization members -- a place from which
to start no matter what the situation.
Management
systems and practices in the organization must provide a framework,
to reinforce the chosen organization system. Model-Netics values,
goals and recommended actions are supported, reinforced, and can
be assisted in managing complexity, by using the MEM Systems. The
MEM Wheel emphasizes the question to ask: "If we aren't using
the MEM Systems, do we have something else in place to support our
organization system, Model-Netics?"
The
Model-Netics ITP -- A Meaningful Experience
The primary purpose of the Model-Netics ITP is to develop and prepare
managers and training professionals as instructors to teach Model-Netics
in their organizations. As over 2,500 Model-Netics instructors can
attest, the ITP experience is itself a "meaningful experience."
MEM defines any meaningful experience as having to meet a five-way
test:
- Did
you do it yourself?
- Did
you see the results of your action each step of the way?
- Did
you see the final results of your action?
- Did
you understand why you took the action?
- Did
you understand the objective to be accomplished?
The unique
ITP course design integrates classroom instruction with actual teaching,
allowing the Model-Netics Instructor to attain their own Meaningful
Experience.
Along with
the satisfaction that comes with successfully delivering the Model-Netics
course, instructors have commented on the profound ITP experience:
- Marjorie
Longcore (2525), E-Commerce Business Consultant with Consumers
Energy, explained her ITP experience. "Teaching Model-Netics
is probably the best thing that has happened in my career. It's
really helping me to grow. While it's not easy, I am extremely
grate- ful for the opportunity it's given me to organize and develop
my skills."
- Mary
Amick (2436), Education Director with HCA-The Healthcare Company,
called ITP "an invigorating, and great opportunity to improve
one's profes- sional/personal life, and assists the organization
in achieving greater success."
- Shirley
Stewart (2406), CEO of Lakeside Hospital, noted, "The ITP
has been a great experience with all around personal and professional
benefits."
Model-Netics
instructors understand the lifetime benefits brought about by the
Model-Netics ITP. If you have yet to "experience" the
impact this program can have on your organization and your own development,
we would encourage you to attend.
The Model-Netics
Instructor Training Program is conducted every March, June, September
and December in Houston, Texas. Please contact Randall Hook at rhook@maineventmanagement.com
or at 713-831-8604 for more information.
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In
this issue, we introduce a new regular feature, "Instructor
Insights". Our goal is to be a "no cost consultant"
by passing on the many tips and tidbits that seasoned
Model-Netics instructors as well as new associates share
with us.
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Instructor
Insights
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One
of the most important aspects of teaching is rewarding
and ceremonializing the achievements of your students.
Instructors and organizations have shared many different
ways they reward their Model-Netics students not only
at the graduation but during the class as well.
Most
organizations see the importance of including a member
of the top management team to congratulate the graduates.
Food, as simple as doughnuts or as elaborate as dinner,
is always a crowd pleaser and significant reward.
Shirley
Stewart of Lakeside Hospital in Metairie, LA rewarded
her graduating class with such fun "parting gifts"
as tomato seeds and watering cans, toy Mack trucks and
compasses.
Organizations
routinely acknowledge the graduates and instructors
on the com-pany web site or newsletter. Often, a fun
picture of the class is included.
One
instructor shared that during the review sessions, he
divided the class into teams, verbally testing on the
models and even included a "lightening round."
In case of a tie, a spot check of double entry note
taking was used to determine the winner. The winning
team was treated to a pizza lunch.
Everyone
likes to know that they are remembered. In the final
class one instructor made a point of mentioning a trait,
comment or quality about each class participant. Some
are funny, some serious, but it lets the class know
that their participation was noted and appreciated.
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