OCTOBER 2001

INSIDE
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Northbound Train Spotlight
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Model-Netics: A Tool for Competence and Mobility
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Model 79: It's More Than A Commercial
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The Model-Netics ITP -- A Meaningful Experience
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Instructor Insights
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Calendar of Events
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Contact Information

The number in parenthesis after a name refers to the individual's Model-Netics Associate Number.
 
   

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Billy's advice to others is to make a commitment to using Model-Netics. "The more you use it daily, the more you'll learn to apply it to many situations. It will make you a better employee now and that always enhances your career opportunities."

Model 79: It's More Than A Commercial
The MEM Wheel (Model#79) is taught in Session 12 (Management Process II). It is one of the least understood models, prompting some to ask, "Isn't that just advertising to sell more MEMC products and services -- the MEM Systems?"

To get a better understanding, let's review the Model definition: "The idea that Main Event Management (MEM) is designed to have a comprehensive and powerful influence on decision making in organizations."

MEM is formed by the combination of Model-Netics and the MEM Systems. Model-Netics serves as the organization system by defining overall expectations, values, beliefs and assumptions. The MEM Systems serve a supporting framework that reinforces the desired organizational behaviors of Model-Netics. But, how does this combination "have a comprehensive and powerful influence on decision making...?"

Decision Making. Action requires decision making. The organization needs decisions that are made with both current objectives and overall organization values, beliefs and assumptions in mind. These decisions need to have a system that supports and reinforces desired actions as well as helping the organization to maintain direction in complex situations.

Support. Organization systems require tools -- both for their construction and for ongoing maintenance. The MEM Systems are tools that provide business systems to support the desired behaviors of Model-Netics.

Reinforcement. Behavioral psychology tells us that desired behaviors (actions) will only continue if they (the behaviors) are reinforced. The reinforcement must not only be there, it must be perceived as being there, too. The MEM Systems visibly reinforce the desired behaviors through Model-Netics.

Complexity Management. Organizations are complex with much of the work crossing functional boundaries. Complexity requires that specialists work together toward common high level objectives and goals. Suboptimization at the unit level is counterproductive. A framework of management systems must exist so that all organization members can move forward -- in the same direction. The MEM Systems provide a framework, known and understood by all organization members -- a place from which to start no matter what the situation.

Management systems and practices in the organization must provide a framework, to reinforce the chosen organization system. Model-Netics values, goals and recommended actions are supported, reinforced, and can be assisted in managing complexity, by using the MEM Systems. The MEM Wheel emphasizes the question to ask: "If we aren't using the MEM Systems, do we have something else in place to support our organization system, Model-Netics?"

The Model-Netics ITP -- A Meaningful Experience
The primary purpose of the Model-Netics ITP is to develop and prepare managers and training professionals as instructors to teach Model-Netics in their organizations. As over 2,500 Model-Netics instructors can attest, the ITP experience is itself a "meaningful experience." MEM defines any meaningful experience as having to meet a five-way test:

  • Did you do it yourself?
  • Did you see the results of your action each step of the way?
  • Did you see the final results of your action?
  • Did you understand why you took the action?
  • Did you understand the objective to be accomplished?

The unique ITP course design integrates classroom instruction with actual teaching, allowing the Model-Netics Instructor to attain their own Meaningful Experience.

Along with the satisfaction that comes with successfully delivering the Model-Netics course, instructors have commented on the profound ITP experience:

  • Marjorie Longcore (2525), E-Commerce Business Consultant with Consumers Energy, explained her ITP experience. "Teaching Model-Netics is probably the best thing that has happened in my career. It's really helping me to grow. While it's not easy, I am extremely grate- ful for the opportunity it's given me to organize and develop my skills."
  • Mary Amick (2436), Education Director with HCA-The Healthcare Company, called ITP "an invigorating, and great opportunity to improve one's profes- sional/personal life, and assists the organization in achieving greater success."
  • Shirley Stewart (2406), CEO of Lakeside Hospital, noted, "The ITP has been a great experience with all around personal and professional benefits."

Model-Netics instructors understand the lifetime benefits brought about by the Model-Netics ITP. If you have yet to "experience" the impact this program can have on your organization and your own development, we would encourage you to attend.

The Model-Netics Instructor Training Program is conducted every March, June, September and December in Houston, Texas. Please contact Randall Hook at rhook@maineventmanagement.com or at 713-831-8604 for more information.

In this issue, we introduce a new regular feature, "Instructor Insights". Our goal is to be a "no cost consultant" by passing on the many tips and tidbits that seasoned Model-Netics instructors as well as new associates share with us.
Instructor Insights

One of the most important aspects of teaching is rewarding and ceremonializing the achievements of your students. Instructors and organizations have shared many different ways they reward their Model-Netics students not only at the graduation but during the class as well.

Most organizations see the importance of including a member of the top management team to congratulate the graduates. Food, as simple as doughnuts or as elaborate as dinner, is always a crowd pleaser and significant reward.

Shirley Stewart of Lakeside Hospital in Metairie, LA rewarded her graduating class with such fun "parting gifts" as tomato seeds and watering cans, toy Mack trucks and compasses.

Organizations routinely acknowledge the graduates and instructors on the com-pany web site or newsletter. Often, a fun picture of the class is included.

One instructor shared that during the review sessions, he divided the class into teams, verbally testing on the models and even included a "lightening round." In case of a tie, a spot check of double entry note taking was used to determine the winner. The winning team was treated to a pizza lunch.

Everyone likes to know that they are remembered. In the final class one instructor made a point of mentioning a trait, comment or quality about each class participant. Some are funny, some serious, but it lets the class know that their participation was noted and appreciated.

 


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