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Desk Manual Program

Click here for a presentation on the DMP

To request a proposal for DMP training to be conducted at your organization, or for more information, please contact us.

The Desk Manual Program (DMP) is a program that provides a standardized process for developing and maintaining detailed job documentation (Desk Manuals) by individual jobholders.

Why is job documentation crucial in an organization?

Organizational progress is based on the discovery and correction of error and a written history that provides the basis on which the repetition of errors can be avoided. The DMP embodies both of these ideas in providing documentation (the history) of each job in an organization

Benefits of the DMP

  • Improved Delegation by communicating priorities regarding what is to be done and how to do it.
  • Reduced Training Costs and Time by eliminating the need for trial and error learning and reducing the need for the personal involvement in training by supervisors
  • Reduced Turnover Problems by enabling a new person to be quickly trained to take over a job and ensuring continuity of operations in turnover situations
  • Best Practices and Increased Productivity by institutionalizing best practices and eliminating costly efforts to reinvent the wheel

To request a proposal for DMP training to be conducted at your organization, or for more information, please contact us. 

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